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Understanding information
If you have aphasia, you might find it difficult to get information.
It's your right to be given information in a form you can understand.
"It may help if information is spoken slowly ... and recapped."
"Information can be tape recorded."
"Or information can be written down."
Information can be written down, using key (or important) words...
... or illustrated with drawings or diagrams.
Anybody who gives you information should check with you:
- have they understood?
- have you understood?
Where to find information: a quick guide
About your health
- Your GP
- Your local health centre
- Your local health authority, or trust
About personal and social care services
- Your social worker
- Your local Social Services Department
About money and benefits
- Social Security office
- Benefits Agency
- Local disability and welfare rights group
- Disability Information Advice Line (DIAL) UK
>> (01302) 310 123 - Benefit Enquiry Line
>> (0800) 882 200
About general matters
- Local disability and welfare rights groups
- Citizens Advice Bureaux
- Disability Information Services
10a.m. - 1p.m. and 2p.m. - 4p.m. Monday - Friday
>> (01306) 875 156 - Carers National Association
>> (020) 7490 8818 - Speakability
>> (020) 7261 9572 - Stroke Association Advisory Service helpline
>> (020) 7566 0300 - Stroke Association Information Centres
See our links page for websites with useful information.
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